Tips on How to Avoid Car Breakdown During Winter Season

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Don’t let your holiday travels be interrupted by a roadside breakdown. Mechanical failure in the wintertime can be deadly, so it’s important to have your vehicle checked out thoroughly at a trusted shop before cold weather sets in.

Here are tips on choosing a repair facility from the nonprofit National Institute for Automotive Service Excellence (ASE), the group that tests and certifies automotive technicians:

Start shopping for a repair facility before you need one.

Ask your friends and associates for their recommendations; consult local consumer groups.

Arrange for transportation in advance so you will not feel forced to choose a shop based on its location.

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Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.

Look for a courteous staff, with a service consultant willing to answer all of your questions.

Look for policies regarding estimated repair costs, diagnostic fees, guarantees and acceptable methods of payment.

Ask if the repair facility specializes or if it usually handles your type of repair work.

Look for signs of professionalism in the customer service area such as civic, community, or customer service awards.

Look for evidence of qualified technicians: trade-school diplomas, certificates of advanced course work, and certification by ASE.

Look for the ASE sign. ASE is dedicated to improving the quality of automotive service and repair through the voluntary testing and certification of automotive technicians. ASE-certified technicians wear the blue and white ASE shoulder insignia and carry credentials listing their exact areas of certification. Their employers often display the blue and white ASE sign.

Once on the road, carry emergency gear: flares, boots, gloves, ice scraper, high-energy snacks, a blanket, shovel, flashlight, tire chains, a few tools, and a cell phone.

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